COVID-19 Protocol

What to Expect and How to Arrive

These protocols are here to protect the more vulnerable members of our society. Even asymptomatic people can carry COVID-19, meaning we may still pass this on to those who will have a more severe, even fatal, reaction. I ask that you please be cautious, patient and flexible.


Please stay home and reschedule your appointment if:

  1. You have any symptoms, including; fever, cough, diarrhea, difficulty breathing, loss of taste or smell.
  2. As per government rules, please quarantine for 14 days if you have been out of the country. 
  3. Have tested positive for COVID-19 in the past month, or are waiting for the results of a test.  
  4. Have been in unprotected contact with someone with probable or confirmed COVID-19 in the past 14 days. 
  5. If self- quarantine has been ordered or recommended to you by a medical professional.


In order to minimize exposure, I ask that only the person being treated be present at the office if possible. For children, I ask that only one adult be present for their treatment. 

Upon entering the office, please: 

  1. Wash your hands for 20 seconds 
  2. If you are not wearing a mask/personal protective equipment, you will be provided with one. 
  3. Do not remove your mask during a treatment, or until you leave the office.


After a treatment, please: 

  1. Pay by debit, credit or e-transfer if possible (minimize contact) 
  2. Before leaving the office, wash your hands for 20 seconds.  
  3. Book your follow up treatments online if possible

The office and table will be disinfected between treatments. I have added time in between treatments for the disinfectants to work in between treatments. Safety is the highest priority.